Returns & Exchanges

Due to the perishable nature of our fermented products, we cannot accept physical returns; however, we are committed to the Fermentation Guarantee and will ensure you are satisfied with every jar.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please check your package for any damage or leaking brine that may have occurred during transit.

• 2.
  Document Issues

  If there is an issue with your order, take clear photos of the packaging and the specific product concerns to help our team assist you.

• 3.
  Contact Support

  Email our pickle enthusiasts at [email protected] within 7 days of delivery with your order number and photos.

• 4.
  Resolution

  We will review your request and issue a replacement or a refund to your original payment method to make things right.